Add an event trigger

In Actions, you can create a new event trigger. You must be assigned the Manager role to create a trigger.

1. Open the ADMIN > Actions page, and then click the TRIGGERS tab.

2. In the upper-right corner, click ADD TRIGGER.

   

3. The ADD TRIGGER dialog box opens.

   

   In the Trigger details section, specify the trigger.

   1. In the Trigger name field, enter a name. Trigger names can't be changed after the ADD TRIGGER dialog box is saved.

   2. (Optional) In the Description field, enter text to describe the trigger.

   3. In the Type field, keep Events as the trigger type.

   4. (Optional) In the Tags field, add one or more terms to associate with the trigger.

4. In the Trigger criteria section, create a query to identify specific events.

   For more information, see Trigger queries and Event trigger fields.

   Best Practice

   As a best practice, use Entity: Production State equal to Production as a trigger criteria. This criteria can prevent matches that are "false positives" against non-production entities.

   For example, include this criteria to avoid matching against devices that might be in Maintenance.

   To match on additional production states, consider using the greater than or greater than or equal to operators.

5. Click SAVE.