Default messages

You can customize the message that is sent to a destination or use the default message, which varies by trigger type. For more information about the templates used in default messages, see Message templates.

Event trigger

You can send an event trigger message as an email or Slack message.

Email message template

 Subject: [{{{tenant_domain}}] Event: {{{event.headline}}} \
  on {{{entity.name}}}
 Body: Event trigger.
 Tenant: {{{tenant_link}}}
 Entity: {{{entity.smartview_link}}}
 Notification details: {{{link}}}
 Type: {{{event.type}}}
 Name: {{{event.name}}}
 Summary: {{{event.summary}}}
 Severity: {{{event.severity}}}
 Status: {{{event.status}}}
 Acknowledged: {{{event.acknowledged}}}
 Time: {{{event.timestamp}}}
 Body:
 {{{event.body}}}

Slack message template

 Event Summary: {{{event.summary}}}
 Event Severity: {{{event.severity}}}
 Event Status: {{{event.status}}}
 Event Acknowledged: {{{event.acknowledged}}}

Metric trigger

You can send a metric trigger message as an email or Slack message.

Email message template

 Subject: [{{{tenant_domain}}}] Metric Threshold: {{{metric.name}}} \
  on {{{entity.name}}}
 Body: Metric threshold trigger.
 Tenant: {{{tenant_link}}}
 Entity: {{{entity.smartview_link}}}
 Notification details: {{{link}}}
 Metric: {{{metric.link}}}
 Value: {{{metric.value}}}
 Time: {{{metric.timestamp}}}
 Threshold type: {{{trigger.threshold_type}}}
 Threshold: {{{trigger.threshold}}}

Slack message template

 Metric Name: {{{metric.name}}}
 Metric Value: {{{metric.value}}}
 Threshold Type: {{{trigger.threshold_type}}}
 Threshold: {{{trigger.threshold}}}

Anomaly trigger

You can send an anomaly trigger message as an email or Slack message.

Email message template

 Subject: [{{{tenant_domain}}}] Anomaly: {{{anomaly.metric_name}}} \
  on {{{entity.name}}}
 Body: Anomaly trigger.
 Tenant: {{{tenant_link}}}
 Entity: {{{entity.smartview_link}}}
 Notification details: {{{link}}}
 Metric: {{{{metric.link}}}
 Anomaly score: {{{anomaly.score}}}
 Time: {{{anomaly.timestamp}}}

Slack message template

 Tenant Name: {{{anomaly.tenant}}}
 Anomaly Name: {{{anomaly.name}}}
 Metric Name: {{{anomaly.metric_name}}}
 Score: {{{anomaly.score}}}
 Anomaly Timestamp: {{{anomaly.timestamp}}}

Stale data trigger

Stale data triggers are one of two types: event or metric.

Stale event trigger

Email message template

 Subject: [{{tenant_domain}}] Stale Event: {{event.headline}} on {{entity.name}} \
 Body: Stale event trigger.

 Tenant: {{{tenant_link}}}
 Entity: {{{entity.smartview_link}}}
 Notification details: {{{link}}}
 Stale age: {{{trigger.stale_age}}}

 Body: The following event is expected to be seen at least every {{{trigger.stale_age}}}, but was last seen {{{event.timestamp_since}}} ago.
 Type: {{{event.type}}}
 Name: {{{event.name}}}
 Summary: {{{event.summary}}}
 Severity: {{{event.severity}}}
 Status: {{{event.status}}}
 Acknowledged: {{{event.acknowledged}}}
 Time: {{{event.timestamp}}}
 Body: {{{event.body}}}

Stale metric trigger

Email message template

 Subject: [{{{tenant_domain}}}] Stale Metric: {{{metric.name}}} on {{{entity.name}}} \
 Body: Stale metric trigger.

 Tenant: {{{tenant_link}}}
 Entity: {{{entity.smartview_link}}}
 Notification details: {{{link}}}
 Stale age: {{{trigger.stale_age}}}

 Body: The following metric is expected to be seen at least every {{{trigger.stale_age}}}, but was last seen {{{metric.timestamp_since}}} ago.
 Metric: {{{metric.link}}}
 Value: {{{metric.value}}}
 Time: {{{metric.timestamp}}}

Maintenance trigger

You can send a maintenance trigger message as an email or Slack message.

Email message template

 Subject: [{{{tenant_domain}}}] Maintenance Window: {{{maintenance.name}}} {{{maintenance.reason}}} \
 Body: Maintenance Window Instance trigger.

 Tenant: {{{tenant_link}}}
 Notification details: {{{link}}}
 Maintenance Window details: {{{maintenance.link}}}

 Name: {{{{maintenance.name}}}
 Description: {{{maintenance.description}}}

 Start time: {{{maintenance.start_time}}}
 Start reason: {{{maintenance.start_reason}}}
 End time: {{{maintenance.end_time}}}
 End reason: {{{maintenance.end_reason}}}
 Duration: {{{maintenance.duration}}}

 Start by: {{{maintenance.started_by}}}
 Ended by: {{{maintenance.ended_by}}}
 Updated by: {{{maintenance.updated by}}}
 Tags: {{{maintenance.tags}}}

 Notes: {{{maintenance.notes}}}

Slack message template

 Maintenance Window Name: {{{maintenance.name}}}
 Maintenance Window Description: {{{maintenance.description}}}
 Maintenance Window Start Time: {{{maintenance.start_time}}}
 Maintenance Window Start Reason: {{{maintenance.start_reason}}}
 Maintenance Window End Time: {{{maintenance.end_reason}}}
 Maintenance Window Duration: {{{maintenance.duration}}}
 Started By: {{{maintenance.started_by}}}
 Ended By: {{{maintenance.ended_by}}}
 Updated By: {{{maintenance.updated_by}}}
 Maintenance Window Tags: {{{maintenance.tags}}}
 Maintenance Window Notes: {{{maintenance.notes}}}