Default messages

You can customize the message that is sent to a destination or use the default message, which varies by trigger type. For more information about the templates used in default messages, see Message templates.

Event trigger

You can send an event trigger message as an email or Slack message.

Email message template

Subject

[{{tenant_domain}}] Event: {{event.headline}} on {{entity.name}}

Body

Event trigger.

Tenant: {{{tenant_link}}}
Entity: {{{entity.smartview_link}}}
Notification details: {{{link}}}

Type: {{event.type}}
Name: {{event.name}}
Summary: {{event.summary}}
Severity: {{event.severity}}
Status: {{event.status}}
Acknowledged: {{event.acknowledged}}
Time: {{event.timestamp}}

Body:
{{event.body}}

Slack message template

Event Summary: {{{event.summary}}}
Event Severity: {{{event.severity}}}
Event Status: {{{event.status}}}
Event Acknowledged: {{{event.acknowledged}}}

Metric trigger

You can send a metric trigger message as an email or Slack message.

Email message template

Subject

[{{tenant_domain}}] Metric Threshold: {{metric.name}} on {{entity.name}}

Body

Metric threshold trigger.

Tenant: {{{tenant_link}}}
Entity: {{{entity.smartview_link}}}
Notification details: {{{link}}}

Metric: {{{metric.link}}}
Value: {{metric.value}}
Time: {{metric.timestamp}}

Threshold type: {{trigger.threshold_type}}
Threshold: {{trigger.threshold}}

Slack message template

Metric Name: {{{metric.name}}}
Metric Value: {{{metric.value}}}
Threshold Type: {{{trigger.threshold_type}}}
Threshold: {{{trigger.threshold}}}

Anomaly trigger

You can send an anomaly trigger message as an email or Slack message.

Email message template

Subject

[{{tenant_domain}}] Anomaly: {{anomaly.metric_name}} on {{entity.name}}

Body

Anomaly trigger.

Tenant: {{{tenant_link}}}
Entity: {{{entity.smartview_link}}}
Notification details: {{{link}}}

Metric: {{{metric.link}}}
Anomaly score: {{anomaly.score}}
Time: {{anomaly.timestamp}}

Slack message template

Tenant Name: {{{anomaly.tenant}}}
Anomaly Name: {{{anomaly.name}}}
Metric Name: {{{anomaly.metric_name}}}
Score: {{{anomaly.score}}}
Anomaly Timestamp: {{{anomaly.timestamp}}}

Stale data trigger

Stale data triggers are one of two types: event or metric.

Stale event trigger

Email message template

Subject

[{{tenant_domain}}] Stale Event: {{event.headline}} on {{entity.name}}

Body

Stale event trigger.

Tenant: {{{tenant_link}}}
Entity: {{{entity.smartview_link}}}
Notification details: {{{link}}}
Stale age: {{{trigger.stale_age}}}

The following event is expected to be seen at least every {{{trigger.stale_age}}}, but was last seen {{{event.timestamp_since}}} ago.

Type: {{event.type}}
Name: {{event.name}}
Summary: {{event.summary}}
Severity: {{event.severity}}
Status: {{event.status}}
Acknowledged: {{event.acknowledged}}
Time: {{event.timestamp}}

Body:
{{event.body}}

Slack message template

Event Summary: {{{event.summary}}}
Event Severity: {{{event.severity}}}
Event Status: {{{event.status}}}
Event Acknowledged: {{{event.acknowledged}}}
Stale Age: {{{trigger.stale_age}}}
Last Seen: {{{metric.timestamp_since}}} ago

Stale metric trigger

Email message template

Subject

[{{tenant_domain}}] Stale Metric: {{metric.name}} on {{entity.name}}

Body

Stale metric trigger.

Stale metric trigger.

Tenant: {{{tenant_link}}}
Entity: {{{entity.smartview_link}}}
Notification details: {{{link}}}
Stale age: {{{trigger.stale_age}}}

The following metric is expected to be seen at least every {{{trigger.stale_age}}}, but was last seen {{{metric.timestamp_since}}} ago.

Metric: {{{metric.link}}}
Value: {{metric.value}}
Time: {{metric.timestamp}}

Slack message template

Metric Name: {{{metric.name}}}
Metric Value: {{{metric.value}}}
Stale Age: {{trigger.stale_age}}}
Last Seen: {{{metric.timestamp_since}}} ago

Maintenance trigger

You can send a maintenance trigger message as an email or Slack message.

Email message template

Subject

[{{tenant_domain}}] Maintenance Window: {{maintenance.name}} {{maintenance.reason}}

Body

Maintenance window trigger.

Tenant: {{{tenant_link}}}
Notification details: {{{link}}}
Maintenance Window details: {{{maintenance.link}}}

Name: {{maintenance.name}}
Description: {{maintenance.description}}

Start time: {{maintenance.start_time}}
Start reason: {{maintenance.start_reason}}
End time: {{maintenance.end_time}}
End reason: {{maintenance.end_reason}}
Duration: {{maintenance.duration}}

Started by: {{maintenance.started_by}}
Ended by: {{maintenance.ended_by}}
Updated by: {{maintenance.updated_by}}
Tags: {{maintenance.tags}}

Notes: {{maintenance.notes}}

Slack message template

Maintenance Window Name: {{{maintenance.name}}}
Maintenance Window Description: {{{maintenance.description}}}
Maintenance Window Start Time: {{{maintenance.start_time}}}
Maintenance Window Start Reason: {{{maintenance.start_reason}}}
Maintenance Window End Time: {{{maintenance.end_reason}}}
Maintenance Window Duration: {{{maintenance.duration}}}
Started By: {{{maintenance.started_by}}}
Ended By: {{{maintenance.ended_by}}}
Updated By: {{{maintenance.updated_by}}}
Maintenance Window Tags: {{{maintenance.tags}}}
Maintenance Window Notes: {{{maintenance.notes}}}