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Get started with Zenoss Cloud

Welcome to Zenoss Cloud!

Zenoss Cloud is the leading software-as-a-service, deep infrastructure monitoring platform. Zenoss Cloud builds real-time models of IT infrastructure and services and uses machine learning algorithms to quickly identify the root causes of outages.


Zenoss Cloud dashboards display key indicators of a collection of entities over any range of time. You define the collection of entities a dashboard includes—its scope—with a query. Indicators include metric graphs, status tables, lists, maps, notes, and more. You create dashboards to provide status information for your environment as a whole, for key components of your infrastructure, and for critical services. To get started quickly, you can copy an existing dashboard or copy one of our templates.

Anomaly detection service

The anomaly detection service employs an advanced neural network algorithm to identify data points of key metrics that are outside a metric's normal range of values. The service uses deep historical data and frequent model training to deliver accurate, precise, and near real-time results. The results are used on Smart View pages, dashboards, and in the action service.

Smart View

Smart View pages display graphs and charts of an entity's metrics and events during the time range you select, whether minutes or months past. Unlike dashboards, which you create, Zenoss Cloud provides Smart View pages for every entity in your environment. Smart View pages include information about all the entities on which the anchor entity depends, either in a ranked list of tiles or in an interactive dependency graph. Throughout, AI assistants put the most important graphs and any anomalous metric data front and center. This unique combination of truly relevant information make Smart View pages the premier tool for investigating infrastructure and service issues.

Use Smart View pages to:

  • Find unusual patterns and changes in resource consumption with machine learning from event and performance streams
  • Explore historical data in context with living, dynamic dependency modeling
  • Predict service impacts from any failing component and related resources
  • Explore a dependency graph of related entities

Action service

The action service provides tools for responding automatically to changes in your environment. You configure it to examine incoming events or metric data points and send notifications (one-way messages) when conditions match the criteria you specify.

Events console

An events console displays an interactive table of all events in the current time range and tools for managing events. You can see related metric graphs and compare related events side-by-side.

Collection Zones

A Collection Zone represents a set of collectors, which are groups of services that gather availability, performance, or model data from infrastructure resources and services. Collectors can be used for logical or geographical separation of resources and services within an organization, and with this flexibility, one Collection Zone is typically all that is needed.

Streaming data agents

Zenoss provides agents for streaming data directly to Zenoss Cloud, without using a Collection Zone. Zenoss agents are integrations with popular monitoring tools that facilitate the transition from DevOps to ITOps. In addition, you can create your own integrations with the Zenoss API.

Customization options

Zenoss Cloud offers the following customization and integration options.

  • The Zenoss API provides direct access to the services that power Zenoss Cloud and is the preferred integration interface.

  • The optional Data Access feature allows you to use your favorite SQL tools to display and analyze the monitoring data that Zenoss Cloud receives from your infrastructure and applications.

  • You can add new functionality to Collection Zones with customized ZenPacks. This can be as simple as adding new device classes or monitoring templates, or as complex as extending the data model and creating new collection services.